Best Auto Repair, Attleboro

CUSTOMER SERVICE


Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

Car Warranty Scams Questions and Answers

Q: Is there a car warranty scam?
A: Yes, there are car warranty scams that try to take advantage of unsuspecting vehicle owners. You may have received calls from scammers that start with automated or pre-recorded prompts to enter basic information and stay on the line. Once the call begins, the scammer pretends to be an auto manufacturer or insurer telling you that your auto warranty or car insurance is about to expire. Then they ask you to provide personal information, which will later be used to defraud you. Sometimes the caller will have actual information about your automobile.

Q: What do I do if I fell for a car warranty scam?
A: There is no way to get your personal information or money back, but you can reach out to the Federal Communications Commission (FCC) or the Federal Trade Commission (FTC) and file a complaint. You can contest any charges to your bank card through your bank. Consider using a credit monitoring service.

Q: Who is behind the auto warranty scam calls?
A: Regulators allege the fake auto warranty calls, which scam customers out of financial and personal information, originate from a ring run by Roy Cox Jr., Aaron Michael Jones and Sumco Panama companies.

Q: How do you check if your car warranty or vehicle insurance has really expired?
A: If you are afraid your warranty or insurance may have really expired: first hang up with the potential scammer. Next, call your car dealer or insurer and inquire about your policy.

Discover More About Appointments and Repair Services At D&G Auto Service in Attleboro

Ask The Mechanic
Coupons
Reviews


Reviews

Quote reviewicon

One of the best in the country. You think its a big problem with whatever you drive in with. Others fail at their diagnostics mechanics. Jim reads throughout his every days on up to date and mistakes made by other shops that really get customers a mistaken repair leading to more when the actual problem is fixed for 45.00 dollars and you unfortunately spent 200 to 800 plus dollars. He started with hubcaps at 5 years old his brother teaching him. I witnessed a repair shop he worked at. The owner was a naval air craft mechanic the other mechanic seasoned. The three of us couldn't believe the extensive education strength, listening skills to customers. When the other 2 mechanics had trouble we went to Jim now at D&G. This mechanic can also weld exhaust fix automatic or manual gearboxes rear ends and so much more. He's a friend to all customers and doesn't repair things that are not broken. I estimated Jim is one of the top mechanics in the United States. He tells you even to help do a lower price or best advice. Very True Statement above. Not baloney, the one you've been looking for your whole life, and yes family business. Very Honorable Very honest. Give it a try. Its true.

, 01/21/2021

Quote reviewicon

The absolute best around!

, 10/14/2020

Quote reviewicon

Great customer service and excellent professional mechanics

, 10/14/2020

Partners

IDENTIFIX
Jasper
NFIB (National Federation of Independent Business)
Fluid Film
Crosswind
Antares Tires
Monroe
Moog
Car Care Aware
TAP TO CALL NOW 508-399-7500 X