Best Auto Repair, Attleboro

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Call us for all your automotive needs! 508-399-7500

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

ASSOCIATIONS

  • IDENTIFIX
  • Jasper
  • NFIB (National Federation of Independent Business)
  • Fluid Film
  • Crosswind
  • Antares Tires
  • Monroe
  • Moog
  • Car Care Aware

Testimonials

  • reviewicon
    One of the best in the country. You think its a big problem with whatever you drive in with. Others fail at their diagnostics mechanics. Jim reads throughout his every days on up to date and mistakes made by other shops that really get customers a mistaken repair leading to more when the actual problem is fixed for 45.00 dollars and you unfortunately spent 200 to 800 plus dollars. He started with hubcaps at 5 years old his brother teaching him. I witnessed a repair shop he worked at. The owner was a naval air craft mechanic the other mechanic seasoned. The three of us couldn't believe the extensive education strength, listening skills to customers. When the other 2 mechanics had trouble we went to Jim now at D&G. This mechanic can also weld exhaust fix automatic or manual gearboxes rear ends and so much more. He's a friend to all customers and doesn't repair things that are not broken. I estimated Jim is one of the top mechanics in the United States. He tells you even to help do a lower price or best advice. Very True Statement above. Not baloney, the one you've been looking for your whole life, and yes family business. Very Honorable Very honest. Give it a try. Its true.
    , 01/21/2021

  • reviewicon
    The absolute best around!
    , 10/14/2020

  • reviewicon
    Great customer service and excellent professional mechanics
    , 10/14/2020

  • reviewicon
    They are so nice and are also very good at what they do. I trust them 100% and will go back.
    , 06/23/2020

  • Brought my F150 here for fluid film service. I had a lot of questions and I specified several details. Job was performed exactly as requested. Totally satisfied. Great service at a reasonable price.
    , 02/12/2020

  • reviewicon
    This is the auto service shop you always hope to find because they are honest people. I couldn't tell exactly where the noise was coming from, though I had a rough idea. They brought my car in, diagnosed a bad front differential, checked the warranty status of my vehicle to find the work they could've charged me for was, in fact, covered by the warranty still. They recommended I bring my vehicle to the dealership for servicing. I was charged a small honest diagnostic fee and given instructions on what to tell the dealer. This is a family run biz, which I love, and these folks truly care about their customers. I'd go back there in a second.
    , 01/27/2020