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Call us for all your automotive needs! 508-399-7500

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 508-399-7500 or make an appointment online!

ASSOCIATIONS

  • IDENTIFIX
  • Jasper
  • NFIB (National Federation of Independent Business)
  • Fluid Film
  • Crosswind
  • Antares Tires
  • Monroe
  • Moog
  • Car Care Aware

Testimonials

  • Had occasion to go back and use D&G again recently and they are still awesome! Great work, reasonable prices, above and beyond quality and super to deal with. Definitely Fully Recommend.
    -Lazz M.

  • Great, honest family owned auto service. I always had family and close friends work on my car. When I moved to this area, I didn't have a local shop I could trust. A friend recommended D&G and they have been great! Great service and very reasonable prices. A nice local shop you can trust.
    -George A.

  • Best mechanics around. Honest and friendly family business. Been going to them for almost 4 yrs now and I won't take my car anywhere else. I recommend them to everyone!!
    -Chrissy H.

  • We love taking our cars here. They are friendly, helpful, and trustworthy. Our cars are well taken care of. They are very efficient. I was able to have my oil change done in a short amount of time. The quotes we have received for repairs have been reasonable. I highly recommend this business for car maintenance and repairs.
    -Anita S.

  • Best mechanics in town. Family owned & operated. Wouldn't go anywhere else.
    -Paul D.

  • Excellent service ! Very friendly and honest family business. Will not take my car anywhere else!!
    -Chrissy H.

  • Amazing service. Honest and very knowledgeable. I won't take my cars to anyone else.
    -Christina P.

  • D&G Auto is a mechanic you can trust! Jim and his workers make sure that I drive away in a safe vehicle every time! D&G is the only mechanic who I'll let work on my car.
    -Colleen W.

  • I've been going to D&G Auto for years and I wouldn't go anywhere else! Thanks Jimmy for always taking such great care of my cars!
    -Janice R.

  • Great service, quality work, done quickly, and for a very fair price. Those are the basic tenets of any good business and D & G delivers in spades. My only concern is that if too many people find out about this gem then the business will become too busy!
    -John D.

  • Once again, had another great experience with the latest repair. 20 plus years of unbeatable service and value to me and my family. Just say NO to overpriced chain stores and dealerships with their " freebies " and gimmicks. Go to D & G for fast, friendly, quality service at more than fair prices ! You'll be glad you did !!
    -Jim M.

  • For excellent service and a good price check out D&G Auto Services in South Attleboro. From the office staff to the mechanic, you will be satisfied with everything.
    -Lyman P.

  • If you want an amazing mechanic who you can trust than go here! My whole family has been going to him for years and I wouldn't go anywhere else.
    -Matt B.

  • Have been going here for years, excellent service, good prices, very friendly staff! Hidden jewel!
    -Jeanne D.